At Perfect Solutions BD, we strive to ensure your satisfaction with every purchase. This Refund and Returns Policy explains how you can return products and request refunds. By purchasing from our website, you agree to the terms outlined below.

Eligibility for Returns
Products must be returned within 7 days of delivery. Items must be unused, in their original packaging, and in the same condition as received. Certain products, such as perishable goods or personal care items, may not be eligible for return.

Non-Returnable Items
Products damaged due to misuse or negligence cannot be returned. Items not in their original condition or missing parts or accessories are not eligible. Sale or clearance items are also non-returnable unless defective.

Return Process
Contact our support team at info@perfectsolutionsbd.com to initiate a return. Provide your order number, reason for return, and photos if applicable. Upon approval, you will receive instructions for returning the product. Customers are responsible for the cost of return shipping unless the item was defective or incorrect.

Refunds
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 7–10 business days. Shipping fees, if any, are non-refundable unless the return is due to our error.

Exchanges
If you wish to exchange a product, please follow the return process and place a new order for the replacement item. Exchanges are subject to product availability.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@perfectsolutionsbd.com with photos of the item. We will provide a replacement or full refund as quickly as possible.

Contact Information
For any questions regarding returns or refunds, please contact us:
Email: info@perfectsolutionsbd.com
Website: http://perfectsolutionsbd.com